Terms of Service
Freddy Clips, LLC, a Florida limited liability company (referred to as “Freddy Clips”) reserves the right to change or modify this Agreement, and any policy or guideline incorporated by reference at any time at its sole discretion.
You (referred to as “Customer”) accept our Terms of Service, detailed herein, upon clicking the checkbox in our checkout process (which is required to complete the form). By doing so, you acknowledge that you fully understand the scope of the kind of work and services Freddy Clips provides.
All policies extend to end clients for white label and reseller users.
Any changes or modification will be posted by Freddy Clips to freddymedia.com/freddy-clips-terms-of-service and become effective upon posting of the revisions on this document.
You are responsible for regularly reviewing the Site to obtain timely notice of such changes or modifications. Your continued use of the Services following Freddy Clips posting of any changes or modifications will constitute your acceptance of such changes or modifications. IF YOU DO NOT AGREE TO THE TERMS OF ANY MODIFICATION, DO NOT CONTINUE TO USE THE SERVICES AND IMMEDIATELY PROVIDE NOTICE OF CANCELLATION OF THIS AGREEMENT.
Client represents and warrants that they have full rights and licenses to use all media assets provided to Freddy Clips. Freddy Clips shall not be held liable for any copyright infringement claims resulting from the use of client-supplied materials, including but not limited to images, music, or footage.
Access & Authorization
Client agrees to provide Freddy Clips with the necessary login credentials, tokens, or account permissions required to post content on their behalf. Client represents and warrants that they have the legal authority to grant Freddy Clips such access. Freddy Clips will not be held responsible for any issues resulting from inaccurate, revoked, or expired credentials.Content Responsibility
While Freddy Clips may assist with drafting captions, hashtags, and scheduling posts, Client retains full responsibility for the accuracy, legality, and compliance of all posted materials. Freddy Clips shall not be liable for any claims resulting from content posted at the Client’s request, including but not limited to copyright violations, defamation, false advertising, or violations of platform policies.Platform & Algorithm Changes
Client acknowledges that Freddy Clips cannot control the performance of posts on social media platforms and makes no guarantee of reach, engagement, or growth. Freddy Clips is not liable for any suspension, ban, or limitation of a Client’s account by the social media platform.Scheduling & Timelines
Freddy Clips will make reasonable efforts to schedule and post content at agreed-upon times; however, we do not guarantee exact publishing times due to platform restrictions, outages, or technical issues beyond our control.Revocation of Access
Client may revoke Freddy Clips’ access at any time; however, doing so during an active subscription may affect the ability to deliver services, and no refunds will be provided.Confidentiality & Security of Credentials
Freddy Clips agrees to maintain the confidentiality of all social media account credentials and to use them solely for the purpose of delivering agreed-upon services. Freddy Clips will not be liable for unauthorized access that occurs due to factors outside its control (e.g., weak passwords, client’s internal staff, or third-party breaches).
Your subscription provides you with access to a fractional video editor for a set number of hours per business day, as defined in your order. You are paying for editing time, not a guaranteed number of finished videos.
Best-Effort Estimates: Freddy Clips may provide estimates of the maximum number of deliverables you could receive in a given month or week. These estimates are intended as goals to help set expectations but are not guarantees of output. Actual output may be lower.
Variable Output: The actual number of deliverables will vary depending on the length and complexity of your submitted footage, the editing style requested, and the number of revisions required.
Client Responsibility: In order to maximize output, Client agrees to provide footage in a timely manner and in a format that meets Freddy Clips’ submission criteria. Delays in providing footage, instructions, or feedback may reduce the amount of content delivered within the subscription period.
No Rollover: Unused editor time does not roll over to subsequent subscription periods. Each business day your editor is reserved for you regardless of whether footage is submitted.
Freddy Clips will make reasonable efforts to complete edits and revisions in a timely manner; however, all turnaround times are estimates and not guarantees. Delivery schedules depend on the total request volume, complexity of the projects, and the Client’s responsiveness to feedback. Expedited or rush editing may be available at additional cost and subject to Freddy Clips’ discretion.
Client agrees to provide footage in one of the following accepted formats: MP4 or MOV. No other file types will be accepted. All submissions must be provided through approved channels, specifically Dropbox, Google Drive, or Frame.io links. Freddy Clips is not responsible for corrupted, incomplete, or inaccessible files submitted by the Client.
Freddy Clips will retain your files for as long as you are an active client. Upon termination of your subscription, you will have seven (7) days to download your finished work. After this period, Freddy Clips cannot guarantee retention of your files, including finished edits or raw materials. Freddy Clips is not responsible for any loss of files once this retention period has expired.
Freddy Clips provides up to three (3) revisions per video. A revision is defined as adjustments to the existing edit, such as changes to pacing, captions, music selection, or minor corrections. Once new footage is introduced, or if scripting, storyline, or structure is changed, this will be considered a new request and will count toward your package allotment of videos for that month.
You may cancel your subscription with Freddy Clips at any time before the end of the then-current subscription period. To cancel your subscription, please access the cancellation page in your client portal or contact your Customer Success Manager with questions.
Upon cancellation, you will continue to have access to the Freddy Clips services and your files through the end of your paid billing term. Access to your account files requires an active subscription. Cancelled accounts will not have access to their files once their billing term has ended.
Clients are permitted to pause their subscription once during the duration of their agreement. Any unused hours remaining at the time of the pause may be utilized within 90 days from the effective pause date.
Kindly note that editor reassignment will not take place during the initial 30 days following a pause. The originally assigned editor will remain allocated to the client’s account throughout this period.
Payments are non-refundable, and we do not provide refunds or credits for any partial subscription periods. You further agree that, upon registering for the services through the Site, you authorize Freddy Clips to charge your method of payment (e.g. credit card) for the fee on each anniversary of your registration date, based upon your billing frequency (e.g. monthly, quarterly, annually). Your account and access to the services provided via the site shall be suspended in the event of non-payment of applicable fees. You represent and warrant to Freddy Clips that such payment information is accurate and that you are authorized to use the payment instrument. You will promptly update your account information with any changes (for example, a change in your billing address or credit card expiration date) that may occur.
Freddy Clips may change its fees from time to time by posting the changes on the Site with 5 days prior notice, but with no advance notice required for temporary promotions or reductions in fees. You, the client, are responsible to use Freddy Clips after payment.
If we find that you are not in alignment with our model, sharing accounts/logins, violate our core values, or are abusing our services or team in any way, including using our services for illegal or adult/pornographic materials, we reserve the right to cancel your account.
Long form video editing or video editing not intended for social media use.
While we do our best to minimize any mistakes, due to the nature of creative design we cannot guarantee all files delivered will be 100% error free. Upon file delivery you agree to review and proof all files for any errors or omissions and notify our team if any changes/corrections are needed. We will do our best to rush any edits to correct the mistakes. Freddy Clips is not responsible or liable for any losses or expenses incurred from errors or omissions.
Freddy Clips acknowledges that Clients may submit confidential or proprietary content, including but not limited to unreleased campaigns, internal materials, or sensitive brand assets. Freddy Clips agrees not to disclose, distribute, or use such confidential materials outside the scope of delivering editing and posting services to the Client.
Customer maintains the ownership rights in any User Content that such Customer submits to the site and the finished product Freddy Clips produces.
By submitting a Task to Freddy Clips, the Customer gives us the rights to User Content to the extent necessary to complete the Task. Each Customer authorizes us to retain archival copies of all User Content that such Customer has submitted.
By default, you agree to provide Freddy Clips with a non-exclusive right and license to publish your work in our portfolio, website logo block, social media, email, or other communication efforts. If you would like to revoke this right, please notify our team in writing at [email protected].
While we accept unlimited requests and revisions, your output volume depends on many factors, namely depending on the total request volume and complexity. We will do our best to work with you to accommodate any priority items and your timelines but our suggestion is to not use our service for time-sensitive requests. Your right to use the Freddy Clips services shall terminate upon your breach of any term of this Agreement.
All editing requests must be submitted through the approved channels: the Freddy Clips client portal, a Customer Success ticket, or by emailing [email protected]. Personal text messages, direct messages, or other informal channels will not be regarded as official communication methods. Freddy Clips cannot guarantee turnaround times for requests that are not submitted through the approved communication channels.
You agree that during the term of your subscription and for a period of 12 months following termination, you will not, directly or indirectly, solicit for employment or contract, hire, or engage any Freddy Clips employee, contractor, or representative who has been involved in providing services to you, without prior written consent from Freddy Clips. This includes any attempt to circumvent Freddy Clips to work with our personnel in a freelance, part-time, full-time, or consulting capacity.
Violation of this clause will result in a $5,000 fee, which you agree is a reasonable estimate of damages incurred.
We will not be liable to you or any third party in any event for any loss (financially or otherwise) or any damages arising from or relating to this Agreement, including but not limited to video editing, file delivery, or social media posting. You acknowledge and agree that your use of this site is at your own discretion and risk. BECAUSE SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, OR LIMITATIONS OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THESE LIMITATIONS MAY NOT APPLY TO YOU. IN NO EVENT SHALL THE TOTAL LIABILITY of Freddy Clips UNDER THIS AGREEMENT EXCEED THE CURRENT MONTH’S SUBSCRIPTION PAYMENT, REGARDLESS OF THE CAUSE OF ACTION, IN TORT, CONTRACT, OR OTHERWISE.
To the fullest extent permitted by applicable law, you will indemnify, defend, and hold harmless Freddy Clips and each of our respective officers, directors, agents, partners and employees (individually and collectively, the “Freddy Clips Parties”) from and against any loss, liability, claim, demand, damages, expenses or costs (“Claims”) arising out of or related to (a) your access to or use of our Services; (b) Whitelabel access to our service (c) your violation of these Terms; (d) your violation, misappropriation or infringement of any rights of another (including intellectual property rights or privacy rights) or (e) your conduct in connection with our Services.
You agree to promptly notify Freddy Clips of any third-party Claims, cooperate with Freddy Clips in defending such Claims and pay all fees, costs and expenses associated with defending such Claims (including, but not limited to, attorneys’ fees). You also agree that Freddy Clips will have control of the defense or settlement of any third-party Claims. This indemnity is in addition to, and not in lieu of, any other indemnities set forth in a written agreement between you and Freddy Clips.
Business Day – Freddy Clips operates Monday through Friday from 9am – 5pm EST.
In the event materials are made available to this Site by third parties not within our control (ie: stock footage, creative commons license), we are under no obligation to, and do not, scan such content for the inclusion of illegal or impermissible content. However, we respect the copyright interests of others.
It is our policy not to permit materials known by us to infringe another party’s copyright to remain on the Site. If you believe any materials on the Site infringe a copyright, you should provide us with written notice including the information required by the DMCA.
All DMCA notices should be sent to our designated agent as follows:Spencer Solas
Freddy Clips, LLC
1822 Seminole Road
Atlantic Beach, Florida 32233
[email protected]It is our policy to terminate relationships regarding content with third parties who repeatedly infringe the copyrights of others.
In the event of any dispute, claim, or controversy arising out of or relating to this Agreement, the parties agree to first attempt good-faith negotiation to resolve the matter. If the dispute cannot be resolved through negotiation within thirty (30) days, it shall be submitted to binding arbitration in the State of Florida in accordance with the rules of the American Arbitration Association. Each party shall bear its own costs and expenses of arbitration. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.
Any claim relating to Freddy Clips’s website shall be governed by the laws of the State of Florida without regard to its conflict of law provisions.
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